Benefits Of Participation

There are a number of compelling reasons why you should consider participating in the annual Customer Experience Management Conference.

Customer experience management conference is the largest and prestigious annual conference that celebrates service excellence in Nigeria, by bringing together professionals, customer service experts¸ executives and managers of companies that deliver effective and exceptional customer service.

In previous years, the Customer Experience Management Conference has featured lots of interesting and insightful programs, including workshops/trainings, awards and Networking. We have had the pleasure of listening to very outstanding Panelists and executives in the field, facilitate sessions and make presentations.

It is also another opportunity to learn about customer service trends , celebrate customer service excellence and gather together professionals and experts to strategically discuss best practice for business growth and profit increase .
In addition to the benefit above, the participant of the Customer Experience Management Conference will receive research done by the Nigeria mystery shopper provider (NMSP) Certificate of participation in partnership with chartered institute of customer relationship management
• A high quality cx compendium.
• A “Best practice customer service” white paper. Marketing advice to help you get the most exposure from your Award.
• Professionally written media release.